Terms of Service:
1. Cancellation Policy
To ensure fairness for both parties, 24 hours’ notice is required for cancellations.
• Late Cancellations / No-shows
Cancellations made with less than 24 hours’ notice, or failure to attend a scheduled session, will be charged at 100% of the session fee.
• Emergency Cancellations
Genuine emergencies may be considered on a case-by-case basis.
2. Disclaimer
• The services provided are not a substitute for medical or psychological advice, diagnosis, or treatment.
• I am not a licensed medical professional, therapist, or counsellor.
• Sessions are offered for spiritual guidance, personal reflection, and holistic support, and are not intended to replace professional healthcare.
3. Privacy & Confidentiality
• Personal Data
Your personal information will never be shared with third parties without your consent.
• Use of Information
Details provided for booking and payment are used solely for scheduling, communication, and processing payments.
• Security
All personal information is stored securely and used only for the purposes outlined here.
• Session Confidentiality
Information shared during sessions is treated with respect and confidentiality.
• Consent
By booking a session, you consent to the collection and use of your information as described above.
4. Payment Terms
• Payments are processed via PayFast or EFT (South Africa) and PayPal (international clients).
• Full payment is required at least 24 hours prior to your scheduled session.
• Refunds are provided only where the cancellation policy has been honoured, or if the service cannot be provided. In some cases, credit may be applied to a future booking instead of a refund.
5. Personal Responsibility
• Guidance offered during sessions is intended to support awareness and reflection.
• Clients remain responsible for their own decisions, actions, and well-being before, during, and after the session.
6. Modifications to Terms
These terms may be updated periodically. The most current version will always be available on this page.
Contact
For any questions or clarifications about these terms, please feel free to get in touch.